Temple University Episcopal Hospital, Behavioral Health Case Manager/MSW Intern

In a high-acuity inpatient psychiatric setting, I complete biopsychosocial assessments to support diagnostic formulation and treatment planning. I develop and update individualized treatment plans, coordinate discharge planning, and ensure continuity of care through outpatient referrals. I collaborate with psychiatrists, social workers, and interdisciplinary teams to support patient progress, risk assessment, and disposition. I also facilitate discharge planning groups and contribute to basic-needs support initiatives within the hospital.

I provided trauma-informed case management to immigrant and refugee clients, maintaining a caseload of five individuals. My responsibilities included conducting intake assessments, developing individualized service plans, coordinating referrals for housing, healthcare, legal services, and employment resources, and advocating for access to public benefits. I worked closely with interdisciplinary teams and strengthened my skills in crisis intervention, cross-cultural communication, and systems-level advocacy.

I supported clinical operations and patient care coordination in a holistic healthcare setting. I managed scheduling, facilitated intake assessments, supported patient communication, assisted providers with documentation, and helped maintain an organized and efficient clinical workflow across multiple practitioners.

I supported early childhood education advocacy initiatives through coalition coordination, stakeholder communication, outreach, and meeting organization. I also assisted with data collection and analysis and contributed to the development of resources aimed at improving equitable access to early childhood education in Southeastern Pennsylvania.

I supported therapeutic programming for neurodiverse children and adolescents through facilitating group sessions focused on social skills development and emotional regulation. I observed client progress, documented behavioral changes, and collaborated with clinical staff on treatment planning and program development.

I provided support to individuals in residential substance use treatment, including detox settings. I facilitated 12-step groups, conducted intake and discharge processes, supported wellness checks, and contributed to safety planning. I worked closely with clinical and medical teams to maintain a structured and supportive recovery environment.